Privacy Policy

TrendHourStudio operates this website, platform, and related services (collectively, the "Services") to provide you with creator mentorship, tools, and curated affiliate solutions. TrendHourStudio is powered by Shopify, enabling us to deliver secure and high-performance Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or apply for mentorship using our Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the processing of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understand the practices described herein.

Personal Information We Collect or Process

When we refer to "personal information," we mean information that identifies or can reasonably be linked to you. It does not include anonymized or aggregated data. We may collect the following categories of personal information:

• Contact details including your full name, phone number (WhatsApp), email address, and age.
• Social Media & Account Details including your channel URLs, handle names, follower counts, and content analytics shared for channel audits.
• Financial & Transaction details including payment confirmation, payout information, or transaction history related to our mentorship programs.
• Communications with us including messages, chat logs, or support inquiries sent via email or WhatsApp.
• Device & Technical information including your IP address, network connection, browser type, and operating system identifiers.
• Usage information including how and when you navigate our platform or interact with our learning modules.

Personal Information Sources

We collect personal information from the following channels:

• Directly from you when you fill out an application form, contact our admissions team, or register for mentorship;
• Automatically through the Services when you navigate our website using cookies and standard analytics technology;
• From our infrastructure partners (including Shopify) who facilitate secure technology integration on our behalf;
• From public social platforms when reviewing public creator profiles for program eligibility.

How We Use Your Personal Information

Depending on how you interact with TrendHourStudio, we use your information for the following purposes:

• Providing & Customizing Services: To perform our mentorship contract with you, review your channel applications, assign direct mentors, process requests, and deliver tailored growth advice.
• Marketing & Communication: To reach out via WhatsApp, phone, or email regarding mentorship updates, program status, and relevant creator tools.
• Security & Fraud Prevention: To verify your application identity, prevent fraudulent access, protect public safety, and ensure a safe community environment.
• Legal & Compliance: To comply with valid legal obligations, law enforcement requests, or enforce our operational rules.

Questions & Contact Information

If you have any questions about our privacy practices, wish to update your details, or want to request deletion of your personal data, please contact our admissions team directly at:

Email: [email protected]